Service Development Intern

Pittsburgh Regional Transit is seeking a Service Development Intern in the Planning and Service Development department to support Port Authority of Allegheny County d/b/a Pittsburgh Regional Transit (PRT) in ongoing service planning activities, including support for the Bus Line Refresh initiative, case study research, support for annual reporting requirements, and cross-agency collaboration. Intern positions at PRT are seasonal positions and will be limited to a maximum of 16 weeks of employment, with a cap of 29.5 hours per week. Additionally, teleworking will not be permitted for any seasonal intern position.

Essential Functions:

- Supports regular service planning activities: Monitors ongoing service performance; Updates PRT's Service Standards; Attends meetings with other teams at PRT and supports cross-team research and collaboration efforts.

- Supports the Bus Line Refresh Project team: Assists with tasks related to implementation planning; Assists with engagement efforts; Supports reporting any information to the community, stakeholders or elected officials.

- Assists with research and analysis relating to industry best practices and/or peer agency comparisons.

Job requirements include:

- Recently graduated or currently pursuing a four-year degree in planning, urban studies, information sciences, public policy, engineering, or a related field of study.

- Working experience with ArcGIS Pro or other Geographic Information Systems (GIS) software for geospatial analysis and published cartographic products.

- Excellent verbal and written communication skills.

- Experience with group projects and ability to work collaboratively.

- Ability to conduct thorough and organized research; familiarity with qualitative and quantitative research methods.

- Experience with Microsoft Office suite (Outlook, Word, PowerPoint, Excel).

- Flexibility to occasionally staff public events outside of normal working hours (evenings and weekends), as needed.

Preferred attributes:

- Familiarity with PRT's existing network and services and an interest in public service.

- Experience in transportation planning, urban planning, community engagement, or public administration.

- Experience with Python, R, or another statistical programming language and associated applications (e.g. Jupyter, RStudio).

We offer a comprehensive compensation and benefits package. Interested candidates should forward a cover letter (with salary requirements) and resume to: Patience Baker, Employment Department, 345 Sixth Avenue, 3rd Floor, Pittsburgh, PA 15222-2527, [email protected]. EOE