Shift Coordinator

Reports to: House Supervisor
Hours: Full Time position – 40 hours per week
Shifts: Sunday-Thursday or Tuesday-Saturday
MISSION AND NEED: Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable
history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social
service organizations. We are an independent organization guided by Catholic Social Teachings and
serving people of all faiths and backgrounds.
General Statement of Duties: The Shift Coordinator assists the House Supervisor in performing
administrative and supervisory functions for the Journey of Hope (UC-Unaccompanied Children) Shelter
Program. Functioning as a shift leader, the Shift Coordinator is responsible for ensuring adequate
staffing in accordance with regulatory requirements and for developing and implementing daily
programing that promotes a secure, safe, healthy, trauma informed environment for the children in
care. The Shift Coordinator serves as a mentor for new Youth Care Workers (YCW) and assists with
training as needed. Participate in the 24 Hour On-Call Rotation (if needed), serve as direct care staff in
the event of insufficient coverage.
Essential Duties and Responsibilities:
• Assigns daily shift tasks for the YCWs and monitors schedules to ensure adequate staffing
coverage
• Plans and implements daily program activities for the children in compliance with program
contracts and cooperative agreements
• Coordinates with various program departments to help facilitate transportation arrangements
for admissions and discharges, off-campus appointments, and field trips
• Assists with staff orientation and training of YCWs
• Provides guidance and feedback to YCWs demonstrating an ability to give and follow through
with directions which result in an effective solution
• Participates in and assists with facilitating weekly house and community meetings
• Demonstrates high emotional intelligence and good critical thinking skills to be able to calmly
and appropriately manage crisis situations
• Role models behavior that demonstrates dignity and respect for others and complies with Code
of Conduct standards
• Adherence to internal and external reporting guidelines for incidents
• Completion of administrative tasks as assigned by the House Supervisor including preparation
and completion of house and client documentation
• Provides ongoing communication of concerns arising during shift through verbal and written
communication
• Assigns 1:1 coverage, ensures safety plan are being adhered to and conducts sharps checks on
rooms as needed
• Update case management and clinical reports ensuring that accurate census is captured in
house documentation
• Facilitates minor intake and discharge process

• Support the safety and wellbeing of children by following program policies and procedures
regarding administration of medication to the children, responding to injuries/accidents
according to CPR/First Aid guidelines, adhering to medical instructions provided by the medical
team
• Maintains a clean, safe and secure living environment for the children in care by adhering to
program policies and procedures regarding facility standards (key policy; proper storage of
documentation, medication, and dangerous items; report and remove hazards, safety concerns,
and malfunctions promptly; inspects, report and eliminate contraband).
• Participates in all required agency and regulatory trainings within expected time frame
• Works collaboratively with staff, children, families, service providers, and others
• Promptly reports civil or criminal convictions, charges, arrests, investigations, or adjudications
that may arise since staff member’s last background investigation. This includes but is not
limited to sexual abuse in a prison, jail, holding facility, community confinement facility, juvenile
facility, other institution (as defined in 42 U.S.C. 1997), or care provider facility; conviction of
engaging or attempting to engage in sexual activity facilitated by force, overt or implied threats
of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or who
was civilly or administratively adjudicated to have engaged in such activity.
• Completes other duties as assigned by supervisor
Requirements:
• Associates or Bachelor’s degree required
• 1-3 years of direct service deliver experience required
• Supervision experience preferred
• Must have Act 33/34 and FBI clearances and valid PA driver’s license
• Must be at least 21 years of age
• Ability to remain calm and composed under stress
• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA,
and other federal, state and local standards
• Bilingual preferred
Please Note: Candidates will be required to show proof of being fully vaccinated against COVID-19 upon
commencing employment. Reasonable accommodations will be considered on a case-by-case basis for
exemptions to this requirement in accordance with applicable law. Applicants should be aware that for
client-facing roles, particularly those involving close contact with vulnerable individuals,
accommodations that involve remaining unvaccinated against COVID-19 may not be deemed
reasonable. The Company will engage in the interactive process on an individualized basis in light of each
particular role.
COMMITMENT TO SOCIAL JUSTICE
Holy Family Institute and its affiliated organizations are committed to an environment that respects and
values every human being and individual differences. We will invest time and resources to create an
inclusive environment for all of our stakeholders. This means we will respect diversity that includes race,
ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also
believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values.
We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing
that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full
participation in our programs and services. We believe “Loving Relationships” means that all are
welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an
environment in which any individual or group can feel welcomed, respected, supportive, and valued.

Holy Family Institute is an Equal Opportunity Employer